The service level agreement (SLA) is a fundamental piece of the client/service provider relationship. It sets the groundwork for expectations through the entirety of the contract. Without the SLA, there would be no way to measure success or failure or to keep anyone accountable. Regarding outsourcing IT, a service level agreement establishes benchmarks for all […]
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When running a business, nearly everything is measurable. From the hours logged by employees to the data stored across networks, there’s a metric for everything. Time is measured in seconds and minutes, but how do you measure data? The answer: bit by byte. Think about it. When you buy a new computer, you often see
Demystifying Data: A Simple Understanding of Bits and Bytes Read More »
Waiting for your Windows 10 computer to start up can be incredibly frustrating—each time feels slower than the last, and all that waiting adds up. Imagine how much more productive you could be if you didn’t have to watch that load screen spin. It can feel like those precious minutes are slipping away, making every
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If you work from home or travel for work, you have had exposure to remote access software. It’s the ability to access your work computer from another computer or device over the Internet. If so, you may have heard of LogMeIn, one of the leading providers of remote access software. Over the past few years,
Kick LogMeIn to the Curb! (Remote Access Alternatives for Business) Read More »
With the ease of portability and increased performance, laptops are the go-to computer for use at work or home. If you haven’t bought a new laptop for a few years, you might be wondering what has changed. The quick answer is a lot. But you shouldn’t worry about being left in the dark when it
Laptop Buying Guide: What to Look For Read More »
