The service level agreement (SLA) is a fundamental piece of the client/service provider relationship. It sets the groundwork for expectations through the entirety of the contract. Without the SLA, there would be no way to measure success or failure or to keep anyone accountable. Regarding outsourcing IT, a service level agreement establishes benchmarks for all […]
What is a Service Level Agreement? Read More »
Manually installing software patches and updates is a time-consuming process. With only so many hours in the workday, technicians have to sacrifice time they would spend on more important IT tasks. In many cases, automation can take these routine tasks off the hands of your techs. With more time available to them, technicians can focus
How Automation Keeps Your Business Safe Read More »
As your small business moves its BDR solutions to the cloud, you may not see the use of having a physical data backup. After all, the cloud is secure, up-to-date, and always available. You won’t hear any debate about that from us. But to have the best backup and disaster recovery strategy for your business,
A Physical Backup in The Age of The Cloud Read More »
Science fiction has always been fertile ground to look to the future and depict how technology will advance, especially communications. This has been the case for the Star Wars saga ever since the first one was released over 40 years ago. Admittedly, it’s a little confusing in this universe. It feels like it’s the future,
Comlink to Hologram: Communication in the Star Wars Universe Read More »
When securing your company’s computing infrastructure, one of the most useful ways to manage it is with access control. Not only is it the best way to protect valuable information, but it also helps limit the number of people who have access to specific pieces of data. The fewer people that have access to sensitive
Access Control is Key to Your Business’ Security Read More »
If you work from home or travel for work, you have had exposure to remote access software. It’s the ability to access your work computer from another computer or device over the Internet. If so, you may have heard of LogMeIn, one of the leading providers of remote access software. Over the past few years,
Kick LogMeIn to the Curb! (Remote Access Alternatives for Business) Read More »
With the ease of portability and increased performance, laptops are the go-to computer for use at work or home. If you haven’t bought a new laptop for a few years, you might be wondering what has changed. The quick answer is a lot. But you shouldn’t worry about being left in the dark when it
Laptop Buying Guide: What to Look For Read More »
Is your company prepared for a major technology failure? Do you have thorough and well-thought-out steps in place to ensure your business will be able to recover and function as necessary? If you’re a business owner, you need to be able to answer these critical questions. With the complexity of today’s technology, several incidents can
Backup and Disaster Recovery (BDR) and How to Protect Your Business Read More »
Your company’s offices are furnished with computers and other devices. The need for the appropriate software for each desktop can become overwhelming. Not to mention very expensive. As a business owner, you know that it’s wrong to abuse the software licenses, or worse, use pirated software to fulfill your employees work functions. It’s an unfortunate
Get to Know the Business Software Alliance Read More »
Network security is always evolving and with good reason. New threats to your small business are always emerging, and businesses need to implement the latest advancements in network security to stop them. As a small business owner, you can never take too much time looking over your organization’s security measures. As threats become more complex,
UTM For Small Business Network Security Read More »
